Department of Transitional Assistance
The Department of Transitional Assistance provides benefits to 1 out of every 7 people in Massachusetts. Those served by the Department include children, older adults, and people with disabilities. Many of those who receive benefits from the Department work.
Get the food and cash assistance you need!
This application is about you, your household, your income, and your expenses.
It should only take about 20 minutes.
EBT Card, We will send you an EBT card right away. It works like a debit card. You will not have benefits unless/until you are approved.
Get BenefitsWe will make a decision within 30 days. If approved, benefits will go on your EBT card, effective the day you applied.
You do not need a fixed address or phone number to apply for SNAP, but DTA does need a way to reach you to complete your online SNAP application. If you do not have an address we can send mail to, please call DTA Assistance Line at 877-382-2363 or go to your local DTA office.
START HERE -> Apply for food assistance
SNAP is for individuals and families to help pay for food.
SUN Bucks is for school-aged children when schools are closed for the summer. Learn more about SUN Bucks, apply for benefits, or review case information.
Apply for cash assistance
TAFDC is for parents, relative caregivers and their children.
EAEDC is for older adults, people with disabilities, children being cared for by someone they are not related to, and/or caretakers of adults with a disability.
Already receiving benefits? Create an online account to check the status of your case and make updates.
DTA Local Office Contact Information, Client Assistance Coordinators, Domestic Violence Specialists and DOH Liasons information
DTA Local Office Contacts
This directory includes address, phone, and fax information, as well as the names of the directors and assistant directors of each local office. Note that this is current as of November 2025. There may have been changes since that time.
To contact a director by email, use the following format: firstname.lastname@mass.gov
In addition, the contact information for the DTA ombudsman is 617-348-5354.
DTA Local Office Information
Attached is a list of which cities/towns are covered by which local DTA office. DTA also has information about local office contact information on DTA online.
DTA Client Assistance Coordinators
There are one to two CACs in each DTA office. CACs are in place to serve as a resource to DTA clients with disabilities and to help clients have meaningful access to DTA’s benefits and services. CACs also serve as a resource to DTA staff on disability issues. Here is a list of CACs provided by DTA current as of April 2026. More information about CACs, is available on DTA’s website.
Domestic Violence Specialists
DTA DV specialists are tasked with providing consultation, training and technical assistance to DTA staff working with clients in all DTA programs who have experienced domestic violence. The specialists advocate within DTA, and with other agencies, to connect individuals and families to appropriate resources, and help with safety planning. They should also work directly on some case issues, including helping with waivers of certain cash assistance program requirements or other DTA benefit issues.
DTA lists the contact information for domestic violence specialists in each office in their Domestic Violence brochure on their Domestic Violence Services webpage. Here is a list of individual specialists and their contact information.
Division of Hearings Liaisons
DTA has staff who are liaisons for the Division of Hearings to implement appeal decisions. The attached list was current as of March 1, 2017.
| Attachment | Size |
|---|---|
| DTA office cities and towns June 2016.pdf | 27.62 KB |
| Appeal Liaison-312017 (1).xls | 27.5 KB |
| Key DTA Contacts.pdf | 112.78 KB |
| DVU Contact List Email 2024.pdf | 150.92 KB |
| DTA Regional Directory 11 18 2025.pdf | 35.08 KB |
created 8/20/2026 (Page updated 10/10/2026)