DRAFT: 4-24-17

Updated 5-28-19


1. To meet the service needs of re-entry, previously incarcerated, women and men from release to successful reintegration in community living. BPRRS understands that most if not all returning previously incarcerated women and men require help in navigating the complex and fragmented community based systems to gain: identification materials, department of correction and court registrations, shelter, housing, financial assistance, food assistance, health and mental health care, addiction recovery programs, peer support, family reunification service, training/education programs and employment among other support needs. 

2. Experienced previously incarcerated women and men wishing to provide peer support and service navigation help to recently discharged peers, require a service program structure with policies and procedures, training, resources, and supervision/support. They need to be part of a team that meets regularly, shares experiences and service strategies, a team that provides feedback. Along with these supports Navigators require supervision that supports realistic boundaries between Peer Navigation Specialist and the re-entry client.

Program Structure:

Peer Navigator Specialist: 

1. Recruited from the BPRRS membership with:

a.  at least 6 months post re-entry experience,

b.  demonstrated participation and commitment to BPRRS  programs,

c.  3 recommendations from the BPRRS membership

d. Ability to commit to BPRRS Navigation training, supervision and on-going support meetings.

e. Representative of the diversity of re-entry clients in areas of race, language, culture, gender and life experiences.

2. BPRRS Navigation Specialist will be a volunteer role 

a. Participate in BPRRS/Navigator training 

i. 10 hrs of classroom training

ii. Mentoring by BPRRS Navigator Specialist

iii. 3 hours of observing BPRRS Navigator service

iv. On successful completion – Certification of BPRRS Navigator status

v. Periodic update training 

b. Supervision at least once a month

c. Evaluated by both supervisor and re-entry clients

Re-entry Client:

1. Often their first contact with v will be through peer outreach and “dropping in” to one of the BPRRS programs.

2. When BPRRS  receives letters, phone calls or request for Navigation Services during a BPRRS program the potential client will be referred to the Executive Director for an initial interview.

a. Review current status (i.e. pre-release, re-entering, homeless & living in shelter, looking for help in a variety of areas).

b. Setting of initial goals (shelter, understanding community based system, peer support, belonging somewhere, family contact help, recovery services, etc.)

i. Setting of prioritized list of needs

ii. Request for Navigation services

iii. Need for emergency referrals

c. Creation of an Individualized Service Plan (ISP)

d. Sharing of the Rights & Responsibilities of BPRRS participation

e. Signing of the ISP and Rights & Responsibilities contract.

i. Executive Director assigns a BPRRS  Navigation Specialist & sets time to meeting together

ii. Possible award of transportation assistance (T-Pass) if required and available

iii. Periodic complete satisfaction evaluation (at least once during service and at the close of service)

Boston Project Rebound Roles:

1. Create set of policies and procedures for the BPRRS Navigation Service

2. Recruit, interview and hire volunteer BPRRS Navigator Specialist (BPRRS/NS)

3. Provide classroom training in preparation of role

4. Assign BPRRS /NS to mentor and service observation for new recruits

5. Evaluate new recruits prior to assignments

6. On successful completion of readiness training – Award Certificate of BPRRS Navigator status

7. Provide on-going supervision; facilitate team support meetings and periodic BPRRS/NS evaluation.

8. Provide Navigation support materials, network, program and service listings and possible T-Pass/transportation assistance when possible.